Useful Links
Family Support Team
The Family Support Team sits within the Education Directorate and offer a range of voluntary, early intervention and preventative targeted support services to meet the needs of families with children aged between 0 – 25 yrs. old residing in the County of Pembrokeshire. Funded via the Welsh Government, Children and Communities Grant programme the service offers practical support, guidance and advice to those needing help with improving their circumstances; with a particular focus on promoting parenting, healthy relationships and access for all to community resources to address the support needs of families in our County.
The team operates within the framework of both the Families First Guidance, which is a key response to the Welsh Government's Child Poverty Strategy and the Flying Start Guidance which is Welsh Government targeted Early Years programme for families with children under 4 years of age in some of the most disadvantaged areas of Wales. In addition to the offer of direct support to individual families, the team provide collaborative group work and workshops on various topics to help empower relationships and promote resilience.
The team take a strengths–based approach to offering help to families with assessments focusing on what is working well, what are the family’s needs and what needs to happen in order for change to be achieved successfully.
Information for families
The Family Support Team is here to offer you and your family the right support at the right time.
The beginning of your journey with us – what you can expect
It’s your choice to work with us:
- We will be friendly, honest, respectful and professional.
- We will work with you to understand what matters to you and your family.
Whilst we’re working together
Your voice is important - we will listen to you and look together at the different areas of your family life.
We will work together on a plan of what to do next:
- Find strengths and build on them
- Provide the tools to support you and your family in making good choices
- We will do what we have said we will do
- We will help you to reach your goals.
- We will work with others to find the right support for you.
Moving forward
When you feel in control, we will help you move forward in your family life:
- We will encourage you to be part of our community, and to help others
- We’re still here for you if you need us.
Tell us what you think – we welcome your feedback and suggestions. FST@pembrokeshire.gov.uk
The Family Support Team (FST) is based in:
The Flying Start Centre Pennar
Cross Park
Pennar
Pembroke Dock
SA72 6SW
Telephone: 01437 770023
Pembrokeshire Families' Support Network
Dewis Cymru (opens in a new tab)is the place to go if you want information or advice about your well-being – or want to know how you can help somebody else.
Domestic Abuse Live Fear Free (opens in a new tab) Helpline 0808 80 10 800 (24 Hrs)
Pembrokeshire Women’s Aid (opens in a new tab): 01437 769564 (24 Hrs)
Child and Adolescent mental health service: 01437 773774
Childline: 0800 1111 (these calls are free and confidential)
NSPCC (opens in a new tab): 0808 800 5000
Young Persons Counselling Service: 01437 766200 / youngpeoplescounsellingservice@gmail.com
Since June 2008 PATCH has been giving free food parcels, clothing and household items to those in a financial crisis in Pembrokeshire. We work closely with our referral agencies to help those that are experiencing hardship through perhaps a delay in benefits, fire, theft and escaping emergency situations.